Return & Refund Policy
Return & Refund Policy – Knitted by Leo
We want you to love your purchase. If there is an issue with your order, we are here to help.
Returns
Returns are accepted only in the case of a valid reason, such as:
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The item arrived damaged
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The item is defective
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The wrong item was received
To be eligible for a return, the item must be unused and in its original condition.
Non-Returnable Items
We do not accept returns for:
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Change of mind
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Normal wear and tear
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Damage caused by improper use
How to Request a Return
Please contact us within 7 days of delivery at:
📧 [your email here]
Include your order number and clear photos of the issue.
Refunds
If approved, refunds will be issued to the original payment method within a few business days after inspection.